Returns and Exchange Policy

Your and your dog’s satisfaction is very important to us. If, for some reason, you are not satisfied with our products, we will promptly exchange it or issue you a refund, according to your preference.

To complete a return or exchange a receipt or proof of purchase is required.

 

Goods must be returned or exchanged within 30 days of purchase; otherwise they are not eligible for refund or exchange.

 

All products must be returned undamaged and in the original condition. We respectfully reserve the right to consider the condition of any product that you wish to return and make any deductions from your refund.

 

Sale items are not eligible for refund or exchange and are final sales.

 

Procedure for exchange, returns, or refunds:

 

1. Kindly contact us to advise us of your return or exchange.

2. Please return your product and proof of purchase to:

 

Beau Canine Essentials

#170 422 Richards St.

Vancouver, BC.

V6B 2Z4

Canada

 

We are not responsible for covering shipping costs.